Documents
All documents and price lists in one place
Terms and conditions, complaints policy, privacy policy, and our current delivery price lists – all clearly laid out and downloadable.
Legal documents
Terms and conditions and privacy
All binding documents governing the use of Poiint Business, in one place.
Terms and conditions
The basic terms of use for the Poiint Business service.
Complaints policy
The procedure for claiming a damaged or undelivered shipment.
Privacy policy
How we process and protect your personal data (GDPR).
Excluded from carriage
A list of goods and items that our carriers are unable to transport.
Complete price lists
Price lists and surcharges, simple and clear
We are transparent. You'll find all prices and information about possible surcharges in one place, in our delivery price lists by pickup type. This price list is only the base rate – for higher shipment volumes we set individual special pricing for each client.
Regular pickup
A courier regularly picks up shipments at your address; labels need to be printed.
Personal drop-off
You drop the shipment off yourself at a pickup point; labels need to be printed.
Irregular pickup
The courier arrives on an agreed day and brings the label with them.
Return shipment
Price list for returning goods back to the sender.
Completely free of charges and extra costs
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